Key Account Manager
At Miele the opportunities are endless, supporting the growth plans for both market share and margin within our key customers to achieve success. You will co create the sales execution plans and provide cross functional support to deliver results within their customer bases as a Key Account Manager. You will be working with our National Kitchen Retail partners to drive profitability and volume sales performance.
Who are we?
Miele is a world leader in the production of premium domestic and commercial appliances. At Miele, we take immense pride, not only in the quality of our appliances but all aspects of customer services.
Since being founded in 1899 Miele has followed its 'Forever Better' brand promise. This means: we will do all that we can to be "forever better" than our competitors and "forever better" than we already are. For our customers, this means the peace of mind of knowing that choosing Miele is a good decision - and probably the decision of a lifetime. For Miele, meeting the expectations of its customers when it comes to products and services – and even exceeding them where possible – is of the utmost importance.
What will you do in your role?
Working with a portfolio of partners, you will drive share, sales & margin in order to achieve commercial success. Drive financial planning of the customer through business scenario planning, annual terms changes, budget management to P&L guidelines, & governance on key KPIs for the retailer. You will then deploy tactical campaigns via the field based business development team to activate these plans and achieve our collective goals.
We want you to create compelling customer engagement with the Miele business, have a category mindset within which you can place Miele plans in the context of the customer total category. Through your previous experience you will have the gravitas, change agility & people influencing skills to guide both the customer and internal stakeholders to change, adapt or deliver required service levels for the end customer.
Using your creativity, you will have a passion for consumer journey's (off / online), and able to track / breakdown performance into critical sales levers that can understand and create powerful selling plans with customers. Understanding the importance of being market aware and be able to place account plans within wider business planning processes so that all other channel dynamics are properly considered.
You will bring a good level of intelligence and commercial experience, be human focussed. We will look to see how your previous experience as a National Account Manager would add value to our organisation and future aspirations, and that you are passionate about the benefits of the Miele product range can offer to our customers. Additional skills developed through time working in different functions across Marketing and Finance would be advantageous to your application. The role requires a strong analytical mindset and excellent excel capability.
We don’t always expect experience of working with home appliances, we would always look for the ability to apply your experience of managing retailer relationships and strategy to our market in particular within a lifestyle or premium goods brand.
What we offer
In addition to a strong commitment to your personal development and growth, we can offer you salary up to £55,000 plus bonus (up to £73,000 OTE) and a car allowance coupled with competitive benefits package. The role will be remote, with a requirement to attend customer meetings nationally and business meetings at our Headquarters in Abingdon alongside working from home. Being based in the midlands or North of England will be preferable to maximum travel times to the customers and Head Office location when required.
Miele has a respectful, positive and inclusive culture and working for Miele GB is exciting and rewarding. We employ approximately 500 employees in the UK in all areas of our business and can provide a great foundation to progress your career within the organisation.
If you impress with your ability and can bring energy and commitment to the team, this could be the place for you. If you want to join us on our quest for “Immer Besser” and further your career, apply now and tell us “Why Miele” and “Why you!”
- Department
- Sales
- Locations
- Abingdon
- Remote status
- Hybrid Remote
Abingdon
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A Competitive Salary + Bonus
We aim to be always considering and evolving our pay and bonus structure. The scheme you will be part of will depend on what job role you work in.
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Health & Wellness
We care about our people and offer a range of health and wellness benefits to support this.
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Training & Development
We always strive to ensure that our people are reaching their potential and offer a range of learning and development opportunities to support their growth.
OUR CULTURE
We invest in our people, and we aspire for better.
With Miele you can truly develop yourself, pursue your own career path, stay with us for the long term and help us continue to amaze our customers around the world.
We offer competitive and evolving pay and benefits packages and support you through our world-class training and development.
We want you to work knowing you’ll be able to reach your potential, be respected and perform at your best.
About Miele GB
We all have a responsibility to do everything we can to ensure a brighter, more sustainable future - from the largest multinational to the smallest family home.
'Immer Besser' defines Miele's commitment to always do better in everything we do. It keeps motivating us to make better, smarter appliances so the homes and businesses they serve become more sustainable, from one generation to the next.
Key Account Manager
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