About the Role
Based at our headquarters in Abingdon, Oxfordshire, you will join our inbound sales team where we focus on inspiring and delighting our customers. We continue to evolve our workplace and culture in line with our world-renowned products. Join a business that has been shaping excellence since 1899 and help us live our philosophy of ‘Immer Besser’ every day.
Your Responsibilities
You will guide customers through detailed consultations to support their appliance selection and purchase
Through understanding customer needs, you recommend suitable products and solutions that support long-term use
By identifying opportunities, you promote upgraded products and accessories to enhance the customer experience
With a strong focus on service, you deliver a high-quality and engaging customer experience across every interaction
As part of the sales team, you contribute to achieving individual and team sales targets through proactive engagement
Across multiple channels including telephone and email, you communicate confidently and respond to customer queries and quotations professionally
What we are looking for
Proven experience in a customer-facing sales role with the ability to build rapport and trust
Strong communication skills with confidence engaging customers across telephone and written channels
Ability to manage multiple tasks effectively while maintaining attention to detail
Good IT skills with the ability to learn and adapt to new systems and processes
A team-focused approach with a strong sense of accountability for achieving results
Working Hours
We have an opportunity for a full-time position, working a minimum of 37.5 hours per week across 5 days
Additionally we have a part-time position available working 26 hours per week with flexibility on the number of days
Saturday working on a rota basis (typically 1 in 3) with a day off in lieu
Flexibility required to meet business needs
Working hours typically between 08:00–18:00 Monday to Friday and 09:00–16:00 Saturday
Benefits
Salary of up to £26,091 for full-time hours, plus a competitive benefits package
Quarterly and annual bonus scheme
Discounts on Miele products for you, your family and friends
Discounted gym membership and subsidised onsite café
Health cash plan and free eye tests
Additional benefits including financial advice and recognition schemes
Additional Information
Our positions are permanent roles based in Abingdon. We welcome applications from people of all backgrounds and are committed to creating an inclusive workplace where everyone can succeed
- Department
- Direct Sales
- Locations
- Abingdon
Abingdon
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A Competitive Salary + Bonus
We aim to be always considering and evolving our pay and bonus structure. The scheme you will be part of will depend on what job role you work in.
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Health & Wellness
We care about our people and offer a range of health and wellness benefits to support this.
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Training & Development
We always strive to ensure that our people are reaching their potential and offer a range of learning and development opportunities to support their growth.
OUR CULTURE
We invest in our people, and we aspire for better.
With Miele you can truly develop yourself, pursue your own career path, stay with us for the long term and help us continue to amaze our customers around the world.
We offer competitive and evolving pay and benefits packages and support you through our world-class training and development.
We want you to work knowing you’ll be able to reach your potential, be respected and perform at your best.
